21 Casino Data Notes

Prestige Package
Up to £1,200 + 250 Free Spins

Table of contents

An account holds personal details, and the way they are handled is a fair question for any player. 21 Casino collects only what an account of this kind needs to function. UK data protection law sets the frame for how stored details are used, and 21 Casino UK account holders have rights under it.

Details Stored Against an Account

A profile gathers details given at registration and details produced by activity. Knowing which is which makes the rest of the privacy information easier to follow.

Registration Particulars in Full

Registration collects a full name, a birth date and a home address, matching an identity document. These details confirm that the account holder is an adult and allow the identity check to be completed.

Identity Papers Uploaded Before Payouts

Documents uploaded in the account area serve the identity check that precedes a first withdrawal. They are used for that check and for the protection of the profile.

Ongoing Cashier and Game Records

The cashier history, the game activity and the settings chosen by the player form a record tied to the account. That record supports payouts, questions to support and the limits set by the player.

Why Each Kind of Detail Is Collected

Each category of information has a purpose, and the purpose limits how the information is used.

Setting Up the Profile and Paying Out

Without a name and an address, an account cannot be opened, and without a verified holder a withdrawal cannot be released. The details therefore serve both ends of the cashier.

Keeping Outsiders Away From the Profile

Matching documents to the profile protects the account holder from someone else using the account. This is why a payout returns to a route that carries the holder's own name.

Account Messages to the Registered Address

The address given at registration receives confirmation and account messages. Marketing messages, where used, follow the preferences recorded for the account.

Rights an Account Holder Has Over Stored Details

UK data protection law gives account holders a set of rights over their details. Those rights apply to 21 Casino like any other service that stores personal information.

Asking to See and Correct Details

An account holder can ask what is stored and can ask for mistakes to be corrected. Support in the account area is the route for such a request, and a 21 Casino UK account holder can make it at any time.

Objecting to a Use or Asking for Deletion

Objections to certain uses and requests for erasure are also recognised, within the limits that other obligations place on stored records, such as the need to keep payment history.

Taking an Unresolved Matter Higher

When a concern is not resolved to the satisfaction of the account holder, the national data protection authority is the body to which it can be brought.

Cookies, Technical Measures and Record Keeping

The site relies on cookies to keep a signed-in session working and to remember simple settings. Technical protection of stored information and a defined period for keeping records complete the picture.

Session Cookies and Signing Out

A session cookie lets the browser stay connected to the account between pages. Signing out ends the session, which matters on a shared computer.

Protections on Stored Information

Stored details sit behind technical and organisational protections, and access is limited to the people who need it for account work.

Retention of Cashier and Profile Records

Records are kept for as long as the account and legal obligations require, and no longer. Details no longer needed are removed or anonymised.

Conclusion: Knowing What 21 Casino Holds

The privacy position of 21 Casino can be summed up simply: details are collected for opening the account, checking identity and handling the cashier, and they are kept for as long as those purposes require. Rights under UK data protection law apply, and a concern can go to the national data protection authority.

For the account holder, good habits complete the picture. A private password, signing out on shared devices and accurate details at registration all keep the profile in order, and support in the account area is the place for any question about stored information.

Personal data at 21 Casino: questions answered